Payment & Return Policies

Credit Cards: We accept Visa, Master Card, Discover & American Express.

Sales Tax: If shipping to an Illinois address we collect 10.25% sales tax.

Returns: We accept returns or exchanges within 15 business days of the ship date. Goods must be returned in original, unused condition. We will apply the credit to your credit card for the merchandise amount only- not the shipping costs. Normal shipping rates apply for  re-shipments. Satisfaction Guaranteed, or your money back. All products are sold as curios only. We make no supernatural claims. All names are “brand names” only, and their respective alleged powers are gathered from books, folklore, and traditions passed down over the years.

Ordering & Shipping Policies

We normally ship your order the same day it is received or the next business day, (excluding weekends), unless we are temporarily out of stock of an item or unless the item has been discontinued. In either case you will be notified and an estimated ship date will be given, if necessary. We offer five levels of service: All orders are shipped from Chicago and transit time is determined by where you live (destination point).

International Shipments

***Because Shipping Costs vary so widely due to the Weight of the package and the Country we are shipping to- Please place your order and we will weigh it AND THEN CONTACT YOU with the Correct Shipping Charges.-via e-mail. We will not charge your credit card until you have approved the total charges (including shipping).

Service Level Options

U.S. Postal Service (USPS) - 1st Class or Priority Service - $10.50 per pkg.
- Takes 1-5 business days, depending on the destination point.

United Parcel Service (UPS) - Ground Service- $12.95 per pkg.
- Takes 1-5 business days, depending on the destination point.

U.S. Postal Service (USPS)- Express Service- $29.95 per pkg.*
- Takes 1-2 days, depending on the destination point * If pkg. weighs more than three pounds, then we must charge more for postage, and we will notify you.

United Parcel Service (UPS)- 2 Day Air Service- $24.95 per pkg.*
 - Takes 2 days, guaranteed.  * If pkg. weighs more than three pounds, then we must charge more for postage, and we will notify you.

United Parcel Service (UPS)- Next Day Air Service
- Call for Quote-
We must weigh your package first, and then notify you of shipping charges-
Minimum charge is $45.00.

PLEASE NOTE: In certain instances when packages exceed a certain weight-even when selecting Options  #1 or #2- we may have to charge you more than the standard rate quoted above. Many of our items are heavy- especially the glass candles- which adds greatly to postage and handling costs. If we do have to charge you more, you will be notified.

Store Privacy Policies

How we protect your online3 security keeping financial and personal information about you secure and confidential is one of our most important responsibilities.  Our systems are protected, so information remains secure. Computer virus protection

Detects and prevents our computer network systems. Firewalls block unauthorized access by individuals or networks.  Firewalls are one way The LuckShop.com uses encryption technology such as Secure Socket Layer ( SSL) on its web sites to transmit information between you and our processing center.  See our list of recommended browsers.  New advances in security technology are constantly evaluated to ensure that we provide protection for information about you. 

Information Collection & Use
Effective on: 07/30/07

TheLuckShop.com is the sole owner of the information collected on www.TheLuckShop.com.  TheLuckShop.com will never share or sell customer information to any third parties for any reason whatsoever. 

Orders if you purchase a product or services from us, we request certain personally identifiable information from on our order form.  You must provide contact information ( Such as name , email and shipping address.) and financial information ( Such as credit card number, expiration date).

We use this information for billing purposes and to fill you orders.  If we have trouble processing an order, we will use this information to contact you about your order.